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Our Locations
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Main Office: Downtown
Location Information
1720 Western Ave
Knoxville, TN 37921
Phone: (865) 824-7200
Fax: (865) 824-7205
Tellerline: (865) 824-7202
Hours of Operation
Monday: 8am - 4:30pm
Tuesday: 9am - 4:30pm
Wednesday: 8am - 4:30pm
Thursday: 8am - 5:00pm
Friday: 8am - 5:00pm
Saturday-Sunday: Closed
Services
ATM
Drive-Thru
Mortgage Loan Officer
Night Depository
Safe Deposit Box
Western Avenue, 640 Plaza
Location Information
Hours of Operation
Monday: 8am - 4:30pm
Tuesday: 9am - 4:30pm
Wednesday: 8am - 4:30pm
Thursday: 8am - 5:00pm
Friday: 8am - 5:00pm
Saturday-Sunday: Closed
Services
ATM
Night Depository
Fountain City
Location Information
Hours of Operation
Monday: 8am - 4:30pm
Tuesday: 9am - 4:30pm
Wednesday: 8am - 4:30pm
Thursday: 8am - 5:00pm
Friday: 8am - 5:00pm
Saturday-Sunday: Closed
Services
ATM
Night Depository
Washington Pike
Location Information
5308 Washington Pike #135
Knoxville, TN 37918
Phone: (865) 521-2255
Fax: (865) 521-2256
Hours of Operation
Monday: 8am - 4:30pm
Tuesday: 9am - 4:30pm
Wednesday: 8am - 4:30pm
Thursday: 8am - 5:00pm
Friday: 8am - 5:00pm
Saturday-Sunday: Closed
Services
ATM
Night Depository
Shared Branching: Banking Wherever You Are
CECU is a member of Co-Op Shared Branching Network. What this means to you is you now have more locations to conduct CECU business. More locations mean more convenience for our members. You can do almost anything in shared branches that you can do at CECU branches, except make a loan. You can make deposits, withdrawals, loan payments, transfers and at some locations purchase money orders. You cannot use use them for check cashing and they may have cash back limits. Shared Branching is nationwide so you can use them when you travel.
Using Shared Branching Out of State?
To complete a shared branching transaction, you will need to verify your identity through ID Check before visiting the teller.
How it works
- Access the ID Check portal
- Enter your information and complete identity verification
- Receive your authorization code
- Bring your authorization code, valid ID, and account information to the teller
Access ID Check Portal
2026 Holiday Closures
To help you plan your banking ahead of time, here is a list of the days our branches will be closed this year.
-
New Year’s Day | January 1
-
Martin Luther King Jr. Day | January 19
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Memorial Day | May 25
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Juneteenth | June 19
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Independence Day (Observed) | Friday, July 3
-
Labor Day | September 7
-
Veterans Day | November 11
-
Thanksgiving | November 26 & 27
-
Christmas | December 24 & 25
Banking on Your Schedule
Even when our doors are closed for the holiday, you can still access your accounts 24/7. Use our online banking portal or mobile app to check your balance, transfer funds, or deposit checks anytime.
If you have an upcoming financial need or a larger transaction to take care of, please stop by a branch or give us a call ahead of the closure. We are always here to help you get everything sorted.